Privacy Policy
Last updated: October 26, 2023
Yoga Journey ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website yogajourney.co.uk, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.
1. Information We Collect
We collect various types of information to provide and improve our services to you. This includes both personally identifiable information and non-personally identifiable data.
Personal Data
- Contact Information: Name, email address, postal address, and telephone number when you register for an account, subscribe to our newsletter, or contact us.
- Account Data: Username, password, and other information related to your account profile.
- Financial Data: Payment information (e.g., credit card number, expiration date) is collected by our third-party payment processors. We do not store sensitive financial data on our servers.
- Demographic Data: Age, gender, and interests, often provided voluntarily or inferred from your activities on the Site.
Usage Data
- Log Data: Information that your browser automatically sends whenever you visit our Site ("Log Data"). This Log Data may include your IP address, browser type and settings, the date and time of your request, and how you interacted with our Site.
- Device Data: Information about the computer or mobile device you use to access our Site, including hardware model, operating system and version, unique device identifiers, and mobile network information.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
2. How We Use Your Information
The information we collect from you allows us to deliver a personalized and efficient experience. We use your data for various purposes, including:
- To Provide Services: To create and manage your account, process your class bookings, and facilitate your participation in our yoga programs.
- To Improve Our Site: To understand how our users interact with the Site, allowing us to enhance user experience, website functionality, and content relevance.
- For Communication: To send you newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
- For Security: To identify and prevent fraudulent transactions and unauthorized access to our systems.
- To Respond to Inquiries: To respond to your comments, questions, and requests, and provide customer support.
- For Legal Compliance: To comply with applicable laws and regulations.
3. Disclosure of Your Information
We may share your information in certain situations and with specific third parties. We do not sell your personal data to third parties.
- Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf. These include payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
4. Data Security
We implement a variety of security measures designed to maintain the safety of your personal information. These measures include:
- Encryption: Data transmitted to and from our Site is encrypted using SSL/TLS technology.
- Access Controls: We restrict access to your personal information to authorized employees, contractors, and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations.
- Regular Audits: We regularly review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems.
While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. No method of transmission over the Internet, or method of electronic storage, is 100% secure.
5. Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided in Section 7.
6. Third-Party Websites
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Site, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: +44 113 567 8901
- Address: 91 Boar Lane, Leeds, LS1 5HD, United Kingdom